14th November 2018
Who we are
Our website address is: https://maflooringservices.co.uk. MA Flooring Services is owned by Mike Anderson and our registered office is located at 36 Parc Sychnant, Conwy LL32 8SB
MA Flooring Services is committed to GDPR compliance and have implemented and evaluated the latest requirements and limitations enforced by the GDPR. MA Flooring Services is committed to ensuring that your privacy is protected at all times and in an orderly manner. We have carefully reviewed the way we collect, use, keep and dispose of your personal data purely with the aim of providing floor services.
MA Flooring Services act as data controller of the personal data we process about you.
What is Personal Data?
Personal data is data related to an identified or identifiable individual, for example, your name, address and contact information.
What personal data is collected by MA Flooring Services?
We collect personal data when you place an enquiry, access and use our website, communicate with us via email or phone, or otherwise interact with us.
• identification data, such as your name, company name
• contact information, such as your home address, company address, email address, home, company or mobile phone number
• account information, such as recording enquiries, quotations and related work carried out and any other information you choose to provide us in connection with your enquiry
• Electronic data, which includes your IP address used to access our website, mobile device ID, type of browser, activity on our website and records of photographs and videos of the floors we work on at your premises
• we automatically collect electronic data when you access and use our website
How does MA Flooring Services Use Your Personal Data?
We use your personal data to process your requests and provide you with floor care services.
The specific purposes for which we process your personal data are set out below:
• to process and administer your account
• to provide you with services, which includes sending notifications via phone, email, SMS/text message related to your enquiry
• to respond to queries or complaints from you
• to comply with our legal obligations, including our tax obligations
• to analyse your use of our website
• for internal purposes, to manage planning and resources
Who we share your data with
We do not share your personal data about you with third parties except as follows:
We share personal data with companies that perform services for us, such as, web hosting, email distribution, the provision of data for analytics, insurance, and legal services
Third Party Suppliers
If you request a certain service that is not provided by MA Flooring Services we will share your information, name, address, telephone number and other information as necessary for the third party to deliver the service to you.
How long we retain your data
MA Flooring Services will retain your personal data for as long as necessary to achieve the purposes for which such data was collected. We need to keep records of services given in the event our services are required again, or to resolve any problems you may have with our services. For this reason, we generally keep records of accounts for a minimum period of 5 years unless you exercise your right for it to be erased.
What rights you have over your data
Subject to certain limitations and exceptions, you have legal rights in relation to the processing of your personal data, including:
• you have the right to request information about how we process your personal data
• you have the right to request access to, or a copy of, the personal data we process about you
• you have the right to request that we correct or supplement inaccurate or incomplete personal data we process about you
• you have the right to request that we delete personal data about you
• you have the right to request that we restrict processing of your personal data so that we can store such data but not further process it
• you have the right to revoke your consent
Questions or Concerns
Email – email@example.com
By post – MA Flooring Services, 36 Parc Sychnant, Conwy LL32 8SB